FAQ
Product
What is Exogen®?
What is Exogen®?
Simply, the world’s most advanced wearable resistance. Resistance is in the form of weight (see Fusiform micro-loads, below). It is a movement friendly form of resistance you apply directly to the body via the garment, which allows for specific, adjustable, progressive, individual training needs in sports and fitness activities.
What are Fusiform™ micro-loads?
What are Fusiform™ micro-loads?
These are the weights (or resistance) in 50g, 100g, 200g, and 300g (2-12oz). The star of the Exogen wearable resistance system, the fusiform load is a patented design, is flexible, body-hugging, and is modelled following muscle architecture. This innovation allows loading to be both dispersed and comfortable, but still very targeted at the same time. They can be placed anywhere on the Exogen garment as you need.
Do such small weights really work?
Do such small weights really work?
Yes. Depending on the objective and application. Lila has worked with Dr. John Cronin at the Auckland University of Technology, Sports Performance Research Institute, to conduct research and publish peer-reviewed journal articles. You can see more at the Science of Exogen.
Who can use Exogen?
Who can use Exogen?
Anyone can benefit from exercising and training with wearable resistance. There really are no limitations so long as you are medically fit and follow all safety guidelines.
Do the Calf Sleeves and Forearm Sleeves come as a pair?
Do the Calf Sleeves and Forearm Sleeves come as a pair?
Yes.
Should I stop using traditional resistance training equipment?
Should I stop using traditional resistance training equipment?
Not at all. No single product provides everything. In fact, Exogen is the perfect partner for many current exercise trends. We highly recommend trying Exogen® during your next suspension or bodyweight workout.
Can Exogen improve my 40m dash time?
Can Exogen improve my 40m dash time?
Absolutely. Speed is Exogen territory. If you want to get quicker off the mark, in just a few weeks, without making big changes to your training routine - wear Exogen calf sleeves while you train.
You'll find that there is no need to change what you do, just change what you wear. It's that simple.
Can I build strength and power while running?
Can I build strength and power while running?
When weights are loaded on the calf and thigh, Exogen wearable resistance increases the mechanical work of the entire leg and hip while running - meaning you’ll build strength and power for running.
Can I use Exogen in water?
Can I use Exogen in water?
Exogen is designed and fully compatible for water use and with precaution is safe for water-based sports and activities.
*During all water-based activities there is an inherent risk of injury or death due to drowning. This includes swimming, surfing, diving, paddling, kayaking, water-skiing, wake/knee boarding, sailing, jet-skiing, or similar.
Therefore,
a. With LOADED Exogen you are adding weight to your body and this will reduce your buoyancy in any water environment.
b. We recommend you do not use LOADED Exogen in a water environment such as a pool, lake, river, ocean or other if you are;
Not a competent swimmer, not wearing approved life preserving, safety flotation devices as required for your age, level or activity, or alone with no qualified supervision immediately nearby.
Is Exogen compression wear?
Is Exogen compression wear?
Yes. Exogen garments meet international standards for compression recovery. This provides light-to-mild contraction during unloaded training. You can train fully loaded with Exogen then de-load and leverage the compression for recovery.
Exogen is quite tight fitting. Is this normal?
Exogen is quite tight fitting. Is this normal?
Yes. It is designed for a specific fit ensuring adequate compression, anti-slip, and comfort especially when loaded. Wearable resistance compression wear takes getting used to especially when putting on and taking off. The material will naturally stretch over time.
Medical
Can I use Exogen if I have high blood pressure?
Can I use Exogen if I have high blood pressure?
Exogen and compression clothing in general is not contraindicated with high blood pressure. However, before starting any exercise program, or one using compression equipment and weights, such as Exogen, you should be cleared by your medical doctor. They will have a much better understanding of your personal circumstances and give you specific advice.
Can I use Exogen if I have diabetes?
Can I use Exogen if I have diabetes?
There is no contraindication for using wearable resistance if you are diabetic. However, if you are diabetic you should see your doctor before starting any exercise program. Specifically, your physician should give you medical clearance for using the Exogen compression suit.
Can I use Exogen if I have a heart pacemaker?
Can I use Exogen if I have a heart pacemaker?
Compression clothing is not normally contraindicated if you have a heart condition. However, if you do have a heart condition and/or a pacemaker you should seek advice from your physician before starting any exercise program or using Exogen and compression wear.
Care and cleaning
How do I care for my Exogen?
How do I care for my Exogen?
Exogen is a high-quality training product with excellent durability, so long as you follow these handling and care guidelines.
WASHING
- After each training give your Exogen a light cold water handwash and squeeze dry
- Leave it inside-out and hang it to dry overnight in an airy place, not under direct sun
- Give it a cold water machine wash once per month or when you feel its needed
- Hand rinse the Fusiform loads under cold water once per week and let them air dry overnight
- Do not tumble or machine dry
- Do not wash in warm or hot water
TRANSPORTING & STORAGE
- Hang or properly fold your Exogen pieces when not in use
- Do not leave the loads on your Exogen pieces after training this will wear the Exogen outer attachment layer. Always store the loads on the roll-up after use
- Do not store or leave your loads bunched or rolled up. Lay them flat on the roll-up in between training sessions
- Your roll-up is designed to make transport and travel with Exogen easy and efficient
Shipping and Returns
Where do you ship?
Where do you ship?
We currently ship to all countries in the world. If your country is not on this list, please contact us with your request.
Where do you ship from?
Where do you ship from?
Our main warehouse and depot is Kuala Lumpur, Malaysia. Currently, all orders are shipped from this location.
What is your returns and exchanges policy?
What is your returns and exchanges policy?
Should you have any defect upon receipt of your products, please first write to us and we will advise you on how to return the item. If you have the wrong size, we will gladly exchange your Exogen so long as your product has not been used and has the original tags.
All return shipping costs are borne by the customer. We would sight and QC the product returned before shipping a replacement.
Are there any customs charges applicable?
Are there any customs charges applicable?
Possibly. Different countries have different taxes, tariffs and duty’s. These are the responsibility of the customer.
Please check with your local government customs office for exact information. If customs charges apply our courier partners (ARAMEX, FED EX, UPS) will contact you directly about payment before they deliver.
Which carriers do you ship with?
Which carriers do you ship with?
We use ARAMEX, FED EX, UPS
My Order
How long does my order take?
How long does my order take?
- We aim to dispatch all orders within 48 hours of receiving.
- 7-21 business days due to international customs and shipping delays
Can I check on the status of my order?
Can I check on the status of my order?
- Once your order is packed and shipped, you will receive an email from MARKETING01@LILATEAM.COM
with your tracking number for the relevant shipper where you will be able to
track your package. - Duty & Taxes from local governments are the customer’s responsibility. If
duty/taxes apply to your order the shipping company will contact
you directly via phone/email. - Please also check your Spam and Trash folders as emails could end up there
Can I change my order?
Can I change my order?
- Unfortunately, once we have processed the order we are unable to cancel it or
provide any refunds - Sizing exchanges can be done before shipping at no extra cost. If you have a sizing issue within 24 hours of placing the order, please WHATSAPP us directly at +601135485452 we will do our best to accommodate quickly.
- For sizing exchanges after receiving please follow our RETURN POLICY process here below in FAQs
Size Exchange / Return Policy
Size Exchange / Return Policy
- The customer will contact LILA and
state their desire/need for a new size via marketing01@lilateam.com
or via WHATSAPP at +601135485452 - They will return the product at their cost, to the provided LILA office address, in 100% un-used/new condition with original tags still attached and with a clear request stating the new size
desired. - Once received by LILA, we will
confirm the product is received in new condition and send out as quickly as
possible, the newly requested size, at our costs, to the address given by the
customer. - Sizing exchanges can be done only once under this warranty.